Mcoooauto FAQ

FAQ

Q1: How long does shipping take?

A: Orders are processed within 3-5 business days (excluding weekends and holidays) before shipment. For orders within the USA, delivery is estimated within 5-8 business days after shipment. Please note that delays may occur due to unexpected logistics situations.

Q2: Can I choose a specific shipping carrier?

A: No, we do not support selecting specific logistics carriers. Orders will be shipped via the most suitable available method.

Q3: Do your products come with a warranty?

A: Yes, all products include a 1-year limited warranty.

Q4: What if the product has quality issues?

A: If there is any quality problem, we offer a free replacement within the warranty period. Please contact us directly for support.

Q5: How can I track my order?

A: You can track your order anytime via the "Track Your Order" page.

Q6: Do you provide installation support?

A: Yes, basic installation guidance can be provided. For complex installation, we recommend seeking professional assistance.